The Kiwi Valley Tourist Office is committed to making its websites accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.

This accessibility statement applies to the website www.lavalleedukiwi.com.

The website www.lavalleedukiwi.com is partially compliant with the general accessibility improvement framework (RGAA), version 4.1.2.

The compliance audit conducted by Novaldi on September 5, 2025 revealed that:

• 84.75% of the RGAA version 4.1.2 criteria were met.

• HTML5
• CSS
• JavaScript
• PDF

Content rendering checks were performed with the following configurations:

• Firefox 142.0.2 and NVDA 2025.02
• Safari and VoiceOver

The following code verification tools were used to verify compliance with RGAA tests:

• WAVE (Web Accessibility Evaluation Tools) browser extension
• Axe DevTools browser extension
• HeadingsMap browser extension
• Color Contrast Analyzer
• Web Developer browser extension
• Developer tools integrated into the Firefox browser
• W3C HTML Validator
• PDF Accessibility Checker for downloadable documents
   

• Page d'accueil
• Page de contact
• Page de mentions légales
• Page Accessibilité
• Plan du site
• Page de recherche “loisir"
• Page “Liste chambres d'hôtes”
• Page "Détail chambre d'hôte"
• Page “Agenda”
• Page “Détail Agenda”
• Page “Personnes empêchées”
• Page “La vallée du kiwi”
• Page “Peyrehorade”
• Page “Venir à l'office de tourisme”
• Page “Vidéo”
• Page “ambassadeur”
• Page “billetterie hébergement”
• Page “Réserver ma location entre particulier”
• Page “Brochures”
• Page “Accéder à mon espace”

Non-compliance

• The videos accessible from the page www.lavalleedukiwi.com/en/discover/videos-and-podcast/our-videos/ do not have audio description or transcription.
• The content of the iframe on the "Book my rental between individuals" page presents numerous accessibility issues, particularly for keyboard navigation and rendering by screen readers.
• Some untranslated content is displayed in French on pages in English or Spanish, without any indication of the language change being indicated in the source code..

Exemptions for disproportionate load

Inaccessible PDF documents

Most of the documents available for download (brochures, schedules, magazines, etc.) are not accessible and do not have an online version. An explanatory text indicating this non-compliance, along with a contact method for obtaining alternative information, is provided either in the introduction to the page containing these non-compliant documents or in the immediate vicinity of the document download link.

Content not subject to the accessibility requirement

The "Agenda" pages in English and Spanish display content in French without any indication of the language change: this content is provided by a third-party organization, and the Tourist Office has no control over the translations.
 

If you are unable to access any content or service, you can contact the Tourist Office at +33 5 58 73 00 52, ou via the contact form to be directed to an accessible alternative or obtain the content in another format..

This procedure is to be used in the following case: you have reported to the website manager an accessibility defect which prevents you from accessing content or one of the portal's services and you have not received a satisfactory response.

• Write a message to Défenseur des droits
• Contact the délégué du Défenseur des droits in your region
• By phone at 09 69 39 00 00
• Send a letter by post (free, no stamp required) to:  Le Défenseur des droits, Libre réponse 71120, 75342 Paris CEDEX 07.